Shipping Choices for Fans Dive Shop
Complimentary Standard Shipping:
We are thrilled to offer complimentary standard shipping to most destinations, regardless of your order’s total value. Your selected items will be dispatched using reliable shipping services such as ePacket, China Post Airmail, or PostNL, and each shipment will include a tracking number for your convenience.
For those seeking expedited delivery, we also provide express shipping options for an additional fee. Shipping fees vary, ranging from $20 to $60, depending on the destination country.
Projected Order Arrival:
Your order goes through several stages of processing before reaching your doorstep. Here’s an overview of the shipping procedure:
Shipping Process:
2.1 Items currently in stock will be shipped within 1-2 business days. However, if your order includes custom or backordered items, there may be an additional 1-2 business day delay.
2.2 During holidays, especially the Spring Festival, shipments may experience a delay of 1-2 weeks due to increased transportation volumes.
Monitor Your Order:
For orders placed while logged into your Fans Dive Shop account, simply log in and visit your order history to track your shipment.
While tracking your order, please keep the following in mind:
- For personalized products, please allow an additional 1-2 business days for processing before shipping.
- Shipping times may vary during periods of increased order volume.
If your order has not been shipped within three business days, you will receive an email notification detailing potential reasons for the delay:
- A surge in order volume is currently being experienced.
- The items in your order may be out of stock within the next 72 hours.
- Due to high demand, the items in your order may be temporarily out of stock.
- The shipping address is incomplete and cannot be processed.
- Possible payment issues during order placement.
For further assistance, feel free to contact our customer support team. We are here to assist you on your Fans Dive Shop journey!